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Refund and Returns Policy
At Eshpee LLC, customer satisfaction is our priority.
1. Eligibility for Returns
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We accept returns only for defective or incorrect products.
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Products must be unused, unworn, and in original packaging.
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Return requests must be made within 7 days of delivery.
2. Refund Process
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Once we receive and inspect the returned product, refunds will be processed within 7–10 business days.
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Shipping costs are non-refundable.
3. Exchanges
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If you receive the wrong size or color, we will replace the item at no additional cost.
4. How to Request a Return
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Contact us at support@eshpee.com with your order number and details of the issue.